Privacy Policy

1. Who We Are

Scuba CV Design ("we", "us", or "our") provides professional CV website design services for ocean and marine professionals. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or use our services.

Website: https://scubacvdesign.com

Contact: scubacvdesign@gmail.com

2. Scope of This Policy

This policy applies to personal information collected through our website, enquiry forms, direct email or messages, and during delivery of our services. It does not apply to third-party websites, services, or platforms that we do not control.

3. Information We Collect

A) Information You Provide Directly

• Name, email address, and other contact details
• Professional information (for example: certifications, job history, specialties)
• Project content you submit (text, photos, videos, CV files, links)
• Information contained in your enquiries, messages, and support requests
• Billing and payment-related details (payments are handled by third-party providers)

B) Information Collected Automatically

• IP address, browser type, and device details
• Pages viewed, page interactions, referring URL, and session timing
• Technical diagnostics such as approximate geolocation from IP and performance metrics
• Cookie and similar identifier data used for analytics and site functionality

4. How We Use Personal Information

• Provide, manage, and deliver website design services
• Communicate with you about enquiries, proposals, timelines, and support
• Process payments, invoices, and related administration
• Improve website usability, performance, and service quality
• Monitor, prevent, and investigate misuse or security issues
• Comply with legal obligations and enforce our terms
• Send service-related updates and, where permitted, relevant marketing communications

5. Legal Bases for Processing (Where Applicable)

Depending on your location, we process personal information under one or more of the following legal bases:

• Contractual necessity: to provide requested services
• Legitimate interests: to run and improve our business securely and effectively
• Consent: where required (for example, certain marketing communications)
• Legal obligation: where we must comply with law, regulations, or legal process

6. Cookies and Analytics

We use cookies and similar technologies to keep the website functional, understand how visitors use our pages, and improve performance. We may use analytics tools (including Google Analytics) that collect usage information such as page visits, traffic source, device type, and interaction events.

You can manage or disable cookies in your browser settings. Disabling cookies may affect certain site features.

7. How We Share Personal Information

We do not sell your personal information. We may share personal information with:

• Service providers that help us operate the business (for example: hosting, form handling, analytics, payment processing, and communications tools)
• Professional advisers (for example: legal, accounting, compliance), where needed
• Authorities or other parties when required by law or to protect rights and security
• A buyer or successor in the event of a business sale, merger, or restructure
• Other parties where you have given explicit consent

8. International Data Transfers

We are based in Australia and may use service providers in multiple countries. Your personal information may be processed outside your country of residence. Where required, we take reasonable steps to ensure appropriate safeguards are in place for cross-border transfers.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, legal, accounting, and security obligations.

• Client project files are generally retained for up to 1 year after project completion unless a longer period is required for legitimate business or legal reasons
• Analytics and technical logs are retained in line with platform defaults and operational needs
• We may keep limited records for dispute resolution, fraud prevention, and legal compliance

10. Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location, you may have rights to:

• Access personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information (subject to legal exceptions)
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of your data in a portable format, where applicable

To exercise your rights, contact us at scubacvdesign@gmail.com. We may need to verify your identity before processing a request.

12. Marketing Communications

If you receive marketing messages from us, you can opt out at any time using the unsubscribe method provided in the message or by contacting us directly.

13. Third-Party Websites and Services

Our website may contain links to external websites or services. We are not responsible for the privacy practices, security, or content of third-party sites. Please review their privacy policies before sharing personal information.

14. Children and Minors

Our services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps.

15. Do Not Track

Some browsers offer a Do Not Track (DNT) setting. Because there is no consistent industry standard for DNT signals, our website may not respond to all DNT requests in the same way.

16. Changes to This Privacy Policy

We may update this policy from time to time to reflect service changes, legal requirements, or operational updates. When we make changes, we will update the "Last Updated" date on this page.

17. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your personal information, contact us: